Question 1

What ShouldEye does

Accepted Answer

ShouldEye uses a multi-model AI engine called EyeQ that analyzes companies across 30+ data sources simultaneously. When you search a company or URL, EyeQ reads trust signals in real time — refund policies, complaint patterns, domain legitimacy, legal filings, privacy practices, and financial stability indicators. It cross-references these against known fraud signatures and behavioral baselines, then returns a verified trust score, risk grade, and plain-English verdict in under 2 seconds. Unlike review sites that rely on opinions, ShouldEye measures what companies actually do — how they handle refunds, how transparent their policies are, and whether their complaint trajectory is improving or deteriorating.

Question 2

Why use ShouldEye

Accepted Answer

Traditional review platforms like Trustpilot and Google Reviews rely on user-submitted opinions that can be bought, faked, or manipulated at scale — studies show up to 30% of online reviews are fraudulent. ShouldEye takes a fundamentally different approach: we analyze verifiable outcomes that companies cannot easily game. This includes actual refund success rates, policy enforcement patterns, complaint velocity trends, legal compliance records, and behavioral signals from real consumer interactions. No company can pay to influence their ShouldEye score. Over 575,000 entities are indexed and continuously monitored across 190+ countries, giving you the most current and unbiased trust intelligence available anywhere.

Question 3

What you can do here

Accepted Answer

ShouldEye is a complete consumer intelligence platform. You can verify any company or website before transacting — checking trust scores, scam probability, and risk factors. Compare two or more companies side by side across trust, refund success, and complaint metrics. Generate AI-powered refund request templates tailored to a specific company's policies. Scan and decode complex terms of service and privacy policies in seconds. Set up real-time monitoring alerts so you're notified when a company's trust score changes, complaints spike, or policies are updated. Run scam checks on suspicious websites, emails, or offers. And ask EyeQ AI follow-up questions for deeper analysis on any company — all from one place, completely free.

Question 4

How do I check if a website is legit before buying?

Accepted Answer

Type any company name, URL, or brand into ShouldEye and our EyeQ AI instantly analyzes 40+ trust signals — including domain age, SSL security, refund policy transparency, complaint patterns, and legal filings. Within seconds you get a verified trust score, risk grade, and a plain-English verdict telling you exactly whether it is safe to buy. Over 142,000 people use ShouldEye to check websites before making a purchase.

Question 5

Is ShouldEye a free scam checker?

Accepted Answer

Yes — ShouldEye is completely free to use with no credit card required. You can run unlimited AI trust checks on any company, website, or online store. Our scam detection engine flags phishing sites, fake stores, and deceptive businesses by analyzing payment security, policy red flags, domain reputation, and 20+ fraud indicators in real time. Think of it as a free background check for every company on the internet.

Question 6

How does ShouldEye detect online scams and fraud?

Accepted Answer

Our AI scam detection pipeline cross-references multiple data layers simultaneously: website infrastructure (domain age, hosting, SSL), policy analysis (refund terms, privacy practices, hidden clauses), complaint velocity (how fast negative reports are growing), financial signals, and public records. When patterns match known fraud signatures — like newly registered domains with copied policies, or sudden complaint spikes — we flag the entity as high-risk before you transact.

Question 7

What makes ShouldEye different from Trustpilot, BBB, or Google Reviews?

Accepted Answer

Review platforms rely on user-submitted opinions that can be bought, faked, or manipulated. ShouldEye uses AI to independently verify trust from verifiable data — actual refund success rates, policy transparency scores, legal compliance records, complaint trajectories, and behavioral patterns. We analyze what reviews physically cannot: the fine print, policy changes over time, and systemic issues hidden from consumers. No company can pay to influence their ShouldEye score.

Question 8

Can ShouldEye help me get a refund from a company?

Accepted Answer

Absolutely. ShouldEye analyzes each company's refund policy, calculates your estimated success rate, and generates a personalized refund request template based on the specific company's terms. We show you the average refund timeline, friction level, and what other consumers experienced. Whether it is a subscription you forgot to cancel or a product that never arrived, EyeQ AI walks you through the fastest path to getting your money back.

Question 9

How do I compare two companies before choosing one?

Accepted Answer

Use our AI comparison tool to analyze any two companies side by side across trust score, refund accessibility, complaint volume, policy transparency, customer satisfaction, and overall risk. ShouldEye gives you a clear verdict on which company is safer and more trustworthy — backed by data, not opinions. It is especially useful when choosing between competing services like streaming platforms, insurance providers, or online stores.

Question 10

Is my data private when I use ShouldEye?

Accepted Answer

ShouldEye is privacy-first by design. We do not sell your personal data, do not track your browsing activity, and do not share your searches with third parties or advertisers. Your verification queries are encrypted end-to-end. We built ShouldEye to protect consumers — that mission extends to protecting your privacy too. You can read our full privacy policy for complete details.

Question 11

What is a trust score and how is it calculated?

Accepted Answer

A ShouldEye trust score is a 0–10 rating that represents how trustworthy a company is based on verified data — not opinions. Our EyeQ AI engine calculates it by analyzing 40+ signals including refund policy fairness, legal compliance history, customer complaint patterns, response times, privacy practices, and financial stability. The score updates in real time as new data comes in, so you always see the most current assessment.

Question 12

Can I monitor a company for changes or new complaints?

Accepted Answer

Yes. ShouldEye lets you set up real-time monitoring on any company. You will receive instant alerts when their trust score changes, when new complaints spike, when policies are updated, or when regulatory actions are filed. It is like having a personal watchdog for every company you do business with — especially valuable for subscriptions, investments, or any ongoing financial relationship.

Question 13

Does ShouldEye work for international companies and websites?

Accepted Answer

ShouldEye covers over 575,000 companies across 190+ countries. Our AI analyzes businesses regardless of where they are headquartered — including cross-border e-commerce stores, international SaaS platforms, crypto exchanges, and global marketplaces. We factor in jurisdiction-specific regulations (GDPR, FTC, local consumer protection laws) so your trust assessment accounts for the legal framework that actually applies to you.

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